Read Anywhere and on Any Device!

Subscribe to Read | $0.00

Join today and start reading your favorite books for Free!

Create Free Account

Listening And Responding

5/5 ( ratings)

This text, written by Sandra D. Collins, explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening, including culture, perceptions, and personal agendas are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. Self-analysis questions, presented throughout the text, target interpersonal listening skills, while case studies and role plays demonstrate the application of listening strategies in the organizational environment.

Language: English

Pages: 116

Format: Paperback

Publisher: Thomson South-Western

Release: September 06, 2005

ISBN: 0324301677

ISBN 13: 9780324301670

Listening And Responding

5/5 ( ratings)

This text, written by Sandra D. Collins, explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening, including culture, perceptions, and personal agendas are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. Self-analysis questions, presented throughout the text, target interpersonal listening skills, while case studies and role plays demonstrate the application of listening strategies in the organizational environment.

Language: English

Pages: 116

Format: Paperback

Publisher: Thomson South-Western

Release: September 06, 2005

ISBN: 0324301677

ISBN 13: 9780324301670

More books from James O'Rourke

Management Communication: A Case-Analysis Approach

3.7/5 ( ratings)

Best Practices for Persuasive Presentations (Collection)

3.4/5 ( ratings)

The Truth About Perfecting Your Presentation Skills [Collection]

3.1/5 ( ratings)

Effective Communication

3.1/5 ( ratings)

The Truth about Confident Presenting

3.1/5 ( ratings)

The Truth About Public Speaking

The Truth About Personal Performance (Collection)

3.1/5 ( ratings)

Managing Conflict and Workplace Relationships

3.7/5 ( ratings)

Leading Groups and Teams

3.6/5 ( ratings)

The Truth About Better Business Communication (Collection)

Business Communication: A Framework for Success

Communication in a Virtual Organization

2.5/5 ( ratings)

Module 2: Graphics and Visual Communication for Managers

3.5/5 ( ratings)

Interpersonal Communication Listening and Responding

2.5/5 ( ratings)

Module 4: Graphics and Visual Communication for Managers

Module 2: Graphics and Visual Communication for Managers (Managerial Communication)

The Business Communication Casebook: A Notre Dame Collection

Module 1: Leading Groups and Teams (Managerial Communication)

Module 3: Managing Conflict and Workplace Relationships (Managerial Communication)

Module 1: Leading Groups and Teams

Rate this book!

Write a review?