Partial ContentsPart 1: Negotiating a Common Understanding1. Methodologies Aren't Enough2. Ambiguity in Stating Requirements3. Sources of Ambiguity4. The Tried but Untrue Use of Direct QuestionsPart II: Ways to Get Started5. Starting Points6. Context-Free Questions7. Getting the Right People Involved8. Making Meetings Work for Everybody9. Reducing Ambiguity from Start to FinishPart III: Exploring the Possibilities10. Idea-Generation Meetings11. Right-Brain Methods12. The Project's Name13. Facilitating in the Face of ConflictPart IV: Clarifying Expectations14. Functions15. Attributes16. Constraints17. Preferences18. ExpectationsPart V: Greatly Improving the Odds of Success19. Ambiguity Metrics20. Technical Reviews21. Measuring Satisfaction22. Test Cases23. Studying Existing Products24. Making Agreements25. EndingBibliographyIndex
Partial ContentsPart 1: Negotiating a Common Understanding1. Methodologies Aren't Enough2. Ambiguity in Stating Requirements3. Sources of Ambiguity4. The Tried but Untrue Use of Direct QuestionsPart II: Ways to Get Started5. Starting Points6. Context-Free Questions7. Getting the Right People Involved8. Making Meetings Work for Everybody9. Reducing Ambiguity from Start to FinishPart III: Exploring the Possibilities10. Idea-Generation Meetings11. Right-Brain Methods12. The Project's Name13. Facilitating in the Face of ConflictPart IV: Clarifying Expectations14. Functions15. Attributes16. Constraints17. Preferences18. ExpectationsPart V: Greatly Improving the Odds of Success19. Ambiguity Metrics20. Technical Reviews21. Measuring Satisfaction22. Test Cases23. Studying Existing Products24. Making Agreements25. EndingBibliographyIndex