Partial ContentsPart One: Empowering the Individual- The Role of TestingJames Bach- A Brief History of the Accessibility of Computers by Blind PeopleKevin Fjelsted- Solving Other People's ProblemsDon Gray- The Perils of Parallel ProjectsJohanna Rothman- Do I Want to Take This Crunch Project?Sharon Marsh Roberts and Ken RobertsPart Two: Improving Interpersonal Interactions- Life as a Software ArchitectBob King- Step One in Building Strong Business RelationshipsNaomi Karten- Congruent Interviewing by AuditionGerald M. Weinberg- Maneuvers to Disable a TeamBecky Winant- How to Deal with Irate CustomersNaomi KartenPart Three: Mastering Projects- Ten Project HaikuRick Brenner- It's Just the First SlipJohanna Rothman- Quality Begins at HomeBrian Pioreck- Managing Your ERP: How to Avoid Common Pitfalls of ImplementationMarie Benesh- Recognizing Runaway ProjectsEileen StriderPart Four: Changing the Organization- The Satir Change ModelSteven M. Smith- Modeling Organizational ChangeEsther Derby- How to Create a Process for Developing Useful Scientific SoftwarePatricia Medvick- Good Practice HuntingJames Bach
Partial ContentsPart One: Empowering the Individual- The Role of TestingJames Bach- A Brief History of the Accessibility of Computers by Blind PeopleKevin Fjelsted- Solving Other People's ProblemsDon Gray- The Perils of Parallel ProjectsJohanna Rothman- Do I Want to Take This Crunch Project?Sharon Marsh Roberts and Ken RobertsPart Two: Improving Interpersonal Interactions- Life as a Software ArchitectBob King- Step One in Building Strong Business RelationshipsNaomi Karten- Congruent Interviewing by AuditionGerald M. Weinberg- Maneuvers to Disable a TeamBecky Winant- How to Deal with Irate CustomersNaomi KartenPart Three: Mastering Projects- Ten Project HaikuRick Brenner- It's Just the First SlipJohanna Rothman- Quality Begins at HomeBrian Pioreck- Managing Your ERP: How to Avoid Common Pitfalls of ImplementationMarie Benesh- Recognizing Runaway ProjectsEileen StriderPart Four: Changing the Organization- The Satir Change ModelSteven M. Smith- Modeling Organizational ChangeEsther Derby- How to Create a Process for Developing Useful Scientific SoftwarePatricia Medvick- Good Practice HuntingJames Bach