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Be Our Guest: Perfecting the Art of Customer Service

Be Our Guest: Perfecting the Art of Customer Service

The Disney Institute
3.8/5 ( ratings)
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.
Language
English
Format
Audio CD
Publisher
Tantor Audio
Release
May 05, 2015
ISBN
1494562332
ISBN 13
9781494562335

Be Our Guest: Perfecting the Art of Customer Service

The Disney Institute
3.8/5 ( ratings)
Read Download
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.
Language
English
Format
Audio CD
Publisher
Tantor Audio
Release
May 05, 2015
ISBN
1494562332
ISBN 13
9781494562335

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