Designed with the same innovative format that made Information Anxiety so influential, this lively, user-friendly guide to instructions reveals how they work--and all too often, don't. With special emphasis on the workplace, where we give and take most of our daily instructions, Wurman shows just how necessary a skill instruction is.
Language
English
Pages
387
Format
Hardcover
Publisher
Bantam Books
Release
December 01, 1991
ISBN
0553074253
ISBN 13
9780553074253
Follow the Yellow Brick Road: Learning to Give, Take, and Use Instructions
Designed with the same innovative format that made Information Anxiety so influential, this lively, user-friendly guide to instructions reveals how they work--and all too often, don't. With special emphasis on the workplace, where we give and take most of our daily instructions, Wurman shows just how necessary a skill instruction is.