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The Managed Heart: Commercialization of Human Feeling

Arlie Russell Hochschild

4/5 ( ratings)

In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.

Language: English

Pages: 339

Format: Paperback

Publisher: University of California Press

Release: June 15, 2003

ISBN: 0520239334

ISBN 13: 9780520239333

The Managed Heart: Commercialization of Human Feeling

Arlie Russell Hochschild

4/5 ( ratings)

In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.

Language: English

Pages: 339

Format: Paperback

Publisher: University of California Press

Release: June 15, 2003

ISBN: 0520239334

ISBN 13: 9780520239333

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Dissent: Winter 2016

Coleen the Question Girl

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Mothers and Divorce: Legal, Economic, and Social Dilemmas

Extraños en su propia tierra: Réquiem por la derecha estadounidense (Ensayo)

Sociological Theory - A Contemporary View: How to Read, Criticize and Do Theory (Classics of the Social Sciences)

Global Woman: Nannies, Maids, and Sex Workers in the New Economy

El síntoma Trump: Qué hacer ante la ola reaccionaria (Contextos)

The Second Shift: Working Families and the Revolution at Home

Tidsfælden: - når familien bliver arbejde og arbejdet bliver familie

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