Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.
Language
English
Pages
208
Format
Paperback
Publisher
Disney Editions
Release
June 01, 2003
ISBN
0786853948
ISBN 13
9780786853946
Be Our Guest: Perfecting the Art of Customer Service
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.